Privacy Policy
At My Jolie Bride, we are committed to protecting your privacy and handling your personal information with care and transparency.
Information We Collect
When you visit our website, book a home fitting, or place an order, we may collect:
- Full name
- Email address
- Phone number
- Home address (for home fitting appointments)
- Wedding date
- Payment information (processed securely through our payment providers)
- Any information you provide through contact forms or email
How We Use Your Information
We use your personal information to:
- Arrange and manage home fitting appointments
- Process and deliver orders
- Communicate with you regarding your booking or purchase
- Respond to enquiries
- Improve our products and services
- Send promotional emails or newsletters (only if you have chosen to receive them)
Payment Information
Payments are processed securely through trusted third-party payment providers. My Jolie Bride does not store your full credit card details.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers where necessary to:
- Process payments
- Deliver your gown
- Provide website hosting and technical services
These providers are required to keep your information secure and confidential.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.
You can disable cookies through your browser settings if you prefer.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
While we strive to protect your information, no online transmission can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you or ask us to correct inaccurate information by contacting us.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
My Jolie Bride
📍 Brisbane, Queensland, Australia
General
Book your appointment, choose up to 5 gowns, and your personal bridal stylist will bring them directly to your home for a relaxed and private fitting.
You can choose up to 5 gowns for your appointment.
We currently service Brisbane and surrounding suburbs (within approximately 20 km of Brisbane CBD).
Our private home fitting appointment is $99. If you purchase your wedding gown during or after your appointment, the full $99 is credited towards your dress.
Our luxury-inspired wedding gowns range from $499 to $899, offering exceptional quality and timeless designs without the designer price tag.
We also offer Afterpay, allowing you to split your purchase into 4 interest-free payments (subject to Afterpay approval and eligibility).
Wedding gowns are made in standard sizes, so minor alterations may be required to achieve the perfect fit. Alteration costs are the responsibility of the customer unless the gown has a confirmed manufacturing fault.
Shipping
Yes! We offer FREE Australia-wide shipping on all gowns priced at $499 or more.
Most gowns are delivered within 6-8 weeks, depending on the style and availability.
As each gown is ordered specifically and made for you, we do not accept returns for change of mind. If your gown has a manufacturing fault, we’ll gladly assist you in accordance with Australian Consumer Law.